Effective date: August 14, 2026
Contents
These Terms of Service ("Terms") are a binding agreement between Slip Technologies LLC ("SLIP," "Company," "we," "us," or "our") and the studio, artist, or business that creates a SLIP account ("Customer," "you," or "your"). They govern your access to and use of the SLIP check-in, digital waiver, and payment-collection platform, including the marketing site at myslip.app, the staff dashboard, and the client check-in kiosk (collectively, the "Service").
By creating an account, clicking "Get Started" or "Request Access," or otherwise accessing or using the Service, you agree to be bound by these Terms and by our handling of data as described in Section 6. If you are entering into these Terms on behalf of a studio, business, or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, do not use the Service.
You must be at least 18 years old and able to form a binding contract to create a SLIP Account. Accounts are for use by tattoo, piercing, and body-art studios and independent artists in the operation of their business — not for personal or household use.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account, including actions taken by staff you invite. Notify us immediately at info@myslip.app if you suspect unauthorized access to your Account.
You are responsible for the physical security of any device used to access the Service, including shared kiosk devices in your studio's waiting area — for example, ensuring staff sessions are logged out and that logged-in devices are not left unattended in public areas.
You are solely responsible for ensuring that your use of the Service — including the content of your waivers, your intake of minors, and your handling of Client consent — complies with the laws and licensing requirements applicable to your studio's location. SLIP provides tools to help you collect signed waivers and consent records; it does not provide legal advice, and your waiver text is yours to configure and is not reviewed by us for legal sufficiency.
SLIP is offered on the subscription plans described at myslip.app/pricing, which may change from time to time. Where a free trial is offered, it lasts for the period stated at signup. We will not charge you during an active trial unless we tell you otherwise before the trial begins.
Where we have told you in writing that your Account is unbilled, or that you are on a pilot or founding-customer arrangement, we will not charge you for the Service. Before billing begins on such an Account we will give you at least 30 days' written notice stating the date billing starts, the plan and price that will apply, and the payment method we will use. You are free to cancel during that notice period without ever being charged.
Once your Account is on a paid plan, it is billed in advance on a recurring monthly basis and is non-refundable except as required by law or as we agree in writing. You may cancel at any time; cancellation takes effect at the end of your current billing period, and we do not prorate partial months. We may change our pricing on a going-forward basis with at least 30 days' notice to the email associated with your Account.
You are responsible for any taxes associated with your subscription, other than taxes on our net income.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations during your subscription term.
You will not, and will not permit anyone else to: (a) reverse engineer, decompile, or attempt to derive the source code of the Service; (b) resell, sublicense, or white-label the Service to third parties without our written consent; (c) use the Service to build a competing product; (d) circumvent usage limits or access controls; or (e) remove or obscure any proprietary notices.
As between you and SLIP, you own Your Content, including all Client Data you collect through the Service. Our Privacy Policy describes in detail what we collect, who we disclose it to, and how long we keep it, and is incorporated into these Terms by reference.
With respect to Client Data, SLIP acts as a service provider as that term is defined in the California Consumer Privacy Act as amended by the CPRA (the "CCPA"), and as a processor or equivalent under other applicable privacy laws. You are the business, or controller. We process Client Data only on your documented instructions, which these Terms and your configuration of the Service together constitute. Specifically, SLIP will:
You are responsible for having the right to collect Client Data, and for giving your Clients any notices and obtaining any consents they are legally owed.
We store Client personal information (names, dates of birth, contact details, addresses, physician details, e-signatures, uploaded photos, and health disclosures collected on waivers) encrypted at rest using AES-256-GCM, isolated by studio. We do not sell Client Data or Your Content, and we do not use it to train AI models, our own or anyone else's. We access it only as needed to provide the Service, to diagnose issues at your request, or to comply with law.
If we become aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to Client Data held in our systems, we will notify you without undue delay and in any event within 72 hours of confirming it, give you the information reasonably available to us about its nature and scope, and cooperate with your own notification obligations. Notifying your Clients and any regulator is your responsibility as the business of record, except where we are independently required by law to do so.
Analytics and payment records can be exported from the staff dashboard as CSV or XLSX at any time. For a full export of Client Data, or to request deletion, email info@myslip.app — subject to records we are required to retain for legal, tax, or dispute-resolution purposes.
On termination of your Account we retain Your Content for 90 days so you can export it, then delete it, except where retention is required by law or to resolve a pending dispute. This matches the retention schedule published in our Privacy Policy.
That 90-day window is a grace period for you to export, not a substitute for your own record-keeping obligations. Many states require body-art consent and health screening records to be retained for a set number of years. That period is set by your state or county health authority, not by us, and it is your responsibility to meet it. Export your records before you cancel.
Waivers and consent forms collected through the Service use electronic signatures. The Service is designed to support an e-signature capture flow consistent with the U.S. ESIGN Act, state UETA statutes, and analogous law — including clear presentation of terms, recorded assent, and the ability to retrieve a copy of the signed record. You are responsible for confirming that this flow satisfies the specific waiver and consent requirements of your jurisdiction; SLIP does not warrant the enforceability of any particular waiver.
The Service integrates with third-party providers, including Stripe (Stripe Connect) for payment processing and our cloud database and email providers for hosting and delivery. Your use of Stripe is governed by Stripe's own terms, and SLIP does not hold, custody, or have access to your funds — payouts go directly from Stripe to your linked bank account. The providers we use are named in our Privacy Policy. We are not responsible for the acts or omissions of third-party providers, though we will use commercially reasonable efforts to work with providers who maintain appropriate security standards.
SLIP is not a party to payment transactions between you and your Clients processed through Stripe Connect. You are solely responsible for your pricing, refund policy, and resolution of chargebacks and payment disputes with your Clients; SLIP has no obligation to mediate or resolve them.
The Service, including its software, design, and the SLIP name and logo, is owned by Slip Technologies LLC and our licensors and is protected by intellectual property laws. Except for the limited license in Section 5, nothing in these Terms transfers any ownership rights to you.
You grant us a license to use Your Content solely as necessary to provide, maintain, and support the Service for you, and, in de-identified and aggregated form only, to improve the Service and produce analytics. We will not attempt to re-identify de-identified data, and we will not permit anyone else to.
You will not use the Service to: (a) violate any law or the rights of any third party; (b) transmit malware or attempt to gain unauthorized access to our systems; (c) collect Client Data you are not legally permitted to collect (for example, tattooing or piercing a minor without the consent your jurisdiction requires); (d) probe, scan, or test the vulnerability of the Service without our prior written authorization; or (e) interfere with or disrupt the integrity or performance of the Service, including through excessive automated requests.
You may stop using the Service and close your Account at any time by contacting us. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 10 days of notice, if your Account is delinquent on payment, or immediately if we reasonably believe continued access poses a security or legal risk. On termination, your right to use the Service ends, and Sections 6 (data handling on wind-down), 8, 11, 12, 13, 14, and 17 survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY WAIVER TEMPLATE OR CONSENT FLOW WE PROVIDE WILL SATISFY THE LEGAL REQUIREMENTS OF YOUR JURISDICTION. YOU ARE RESPONSIBLE FOR CONSULTING YOUR OWN LEGAL COUNSEL ON THOSE REQUIREMENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLIP AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE SUBSCRIPTION FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You will defend, indemnify, and hold harmless SLIP and its officers, employees, and agents from any claims, damages, and expenses (including reasonable attorneys' fees) arising out of: (a) Your Content or Client Data, including your right to collect and process it; (b) your studio's compliance with health, licensing, age-of-consent, or minor-consent laws applicable to tattooing or piercing; (c) your violation of these Terms; or (d) your violation of any law or third-party right.
Please read this section carefully — it affects your legal rights and requires disputes to be resolved by individual arbitration rather than in court.
You and SLIP agree to first try to resolve any dispute informally by contacting info@myslip.app. If a dispute is not resolved within 30 days, you and SLIP agree that it will be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court for misuse of intellectual property or unauthorized access to the Service.
Arbitration will be conducted in the State of Florida, or another location we mutually agree on, or remotely by videoconference if the arbitration provider's rules permit. You and SLIP each waive the right to a jury trial and to participate in a class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
You may opt out of this arbitration agreement within 30 days of first agreeing to these Terms by emailing info@myslip.app with your name, Account email, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved under Section 15 instead.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. To the extent any dispute is not subject to arbitration under Section 14 (including because you opted out), the state and federal courts located in Florida will have exclusive jurisdiction, and you consent to personal jurisdiction there.
We may update these Terms from time to time. If we make material changes, we will notify you by emailing the address associated with your Account or by posting a notice in the Service at least 30 days before the changes take effect, matching the notice period in our Privacy Policy. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Entire Agreement. These Terms, together with any order form or written agreement signed by both parties, constitute the entire agreement between you and SLIP regarding the Service and supersede any prior agreements on the subject.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
Notices. We may send notices to you at the email address on your Account. You may send legal notices to us at the address in Section 18.
No Third-Party Beneficiaries. These Terms are between you and SLIP. Your Clients are not parties to these Terms and have no rights under them; a Client's request regarding their personal information should be directed to you as the studio of record, except where SLIP is independently required by law to respond.
Questions about these Terms can be sent to:
Slip Technologies LLC
info@myslip.app